Refund policy

RETURNS AND EXCHANGES

-We accept return of all new and unused products for a duration of 30 days. All returned items must be in new condition, in their original unaltered box and must include all packing material, blank warranty cards, manuals and accessories. We can only refund or exchange products that have not been in contact with water or lube and are undamaged and unused.

-Any wetsuits that have been in contact with water or lube will not be accepted for a return, exchange or refund. Open cell wetsuits or other products damaged by improper use (i.e. not lubricated) will not be accepted for a return, exchange or refund. We are not responsible for damages caused by misuse or ill-treatment of products.

-Claims for missing items or items damaged in transit must be received within 7 business days of the delivery date. All shipping charges are the responsibility of the customer if the return is not a result of our error or a manufacturing defect. Please note that our Flat rate shipping doesn't apply to the return label pricing. If the return is a result of our error or a manufacturing defect (you received an incorrect or defective item, etc.), please send us an email explaining the situation and ask for a return label.